Overview
ISO 18788 provides a management systems framework for organizations that plan, deliver, or manage private security operations, including armed and unarmed personnel in complex environments. It is aimed at private security companies, contractors, and clients who need assurance that security services are delivered responsibly, professionally, and in line with human rights obligations.
Key Requirements
- Leadership commitment and a documented security operations policy
- Risk assessment covering the operating environment, human rights, and use of force
- Competence, vetting, and training requirements for security personnel
- Operational controls for planning, subcontracting, and incident management
- Grievance mechanisms and continual performance evaluation
Benefits
- Demonstrates responsible conduct to clients and regulators
- Reduces legal, reputational, and operational risk
- Improves consistency and accountability across security operations
- Strengthens competitiveness when bidding for contracts
How IASS Supports You
IASS conducts gap analyses against ISO 18788 requirements and supports the design and implementation of compliant management systems, policies, and operational controls. IASS also delivers internal audit and lead auditor training so client teams can maintain audit readiness independently.